Product Parameters
| Material |
Acrylic solid surface / polymarble |
| Design |
more than 200 modern design for option. (customized is welcome) |
| Shape |
round, oval, egg shape, retangular, square, etc. |
| Colors |
white, black, grey, other colourful colours from Pantone book |
| Warranty |
10 years |
| Water Absorption |
0.03% |
| Surface Finish |
Matte & Glossy finish available |
FAQ
1.What is the minimum order quantity (MOQ) for your products?
Our MOQ varies depending on the product, but we strive to keep it as low as possible to accommodate the needs of our customers.
2.What is the lead time for production and delivery of the products?
Our lead time for production and delivery varies depending on the product and quantity ordered. We will provide you with an estimated lead time when you place your order.
3.What are the payment terms and methods accepted?
We accept the payment method of transfer. Our payment terms are typically 30% deposit and 70% balance payment before shipment.
4.What is the warranty period for your products?
Our products come with a standard warranty period of 3-5 years, depending on the product. We also offer extended warranty options for an additional fee.
5.Can you provide samples before placing a bulk order?
Yes, we can provide samples for most of our products. Please contact us for more information on our sample policy.
6.What is the shipping cost and how is it calculated?
Shipping costs vary depending on the destination, weight, and volume of the products ordered. We will provide you with a shipping quote when you consult.
7.Do you offer customization options for your products?
Yes, we offer customization options for many of our products. Please contact us for more information on our customization options.
8.What is your return policy in case of damaged or defective products?
We have a comprehensive return policy in place for damaged or defective products. Please contact us immediately if you receive a damaged or defective product.
9.Can you provide product certifications and test reports?
Yes, we can provide product certifications and test reports upon request. Please contact us for more information on our certifications and test reports.
10.What is the process for placing an order and tracking its status?
To place an order, simply contact us with your product requirements and we will provide you with a quote. Once you confirm your order, we will provide you with order process so you can track your order status.
){kind=link}