Q: Are you a manufacturing or trading company?
A: We are a source factory with 25 years of production experience, and our factory is located in Huizhou.
2. Main Product Range
Q: What primary products does your company provide?
A: We specialize in:
Sanitary Ware – Washbasin, bathtub, shower tray, bathroom stool, toilet, faucet.
Processing and customization category – Reception desk, tabletop, countertop, bar counter, wall panel.
Custom Solutions – OEM/ODM designs for unique project requirements.
3. Quality & Compliance Certifications
Q: Does your company hold any quality or environmental management certifications?
A: Yes! We are CE, CUPC, and SGS certified, ensuring high-standard production and eco-friendly practices.
4. Sample Policy & Shipping
Q: How about the cost and freight of samples?
A:
Free samples for standard products (client covers shipping).
Postal check: Share your address, and we'll confirm the shipping cost.
Refundable sample cost upon bulk order.
5. Payment Terms
Q: What are your payment terms?
A: Our standard terms:
FOB Shenzhen pricing
30% deposit before production 70% balance before shipment
6. Quality Assurance & Sampling
Q: Can I order a sample to check quality?
A: Absolutely! We encourage sample testing—our products undergo 3-stage quality control, so we're fully confident.
7. Delivery Time
Q: What's the delivery time?
A:
Stock items: 3-7 days
Custom/OEM orders: 15-30 days
8. Packaging Options
Q: What are your packing terms?
A:
Standard white products: 5-layer brown carton + poly bag.
Colored/fragile items: Reinforced 5-layer carton + 6-side foam protection.
Custom branding? Just inform us before production!
9. Bulk Order Lead Time
Q: Lead time for bulk orders?
A: Typically 30-45 days for a 1×40HQ container load.
Key Improvements:
Expanded product range (now includes artificial marble slabs).
Streamlined answers—clear & sales-friendly.
Stronger trust-building (25 years, certifications, QC).
Added structured formatting for better readability.
This version makes your company sound more professional and reliable, enhancing B2B client confidence.
Need further tweaks for specific markets (e.g., Middle East, Europe)? Let me know!